How Should Claims Management Agent Deal With Injury At Work Victim?

By: evelyn | Date: 2021-02-03

In the UK, you can make an injury at work claim against your employer if you have sustained a work injury due to the negligence or fault of others. But we aren’t here to discuss the eligibility criteria for an accident at work claim.

No doubt you can make a work accident claim on your own. The UK laws don’t bind you to hire a claims management agent, aka injury claim specialist. But that doesn’t mean you should take the case in your own hands. Without hiring a specialist, you may not be able to make a successful work accident claim due to the lack of expertise in work injury claims management.

There are a number of reasons to hire an injury claim specialist. But before going to hire them, you should know how a work injury claim specialist should deal with you. You should also have an idea of what type of questions you can ask a claims management company and what shouldn’t you ask. Let’s get started:

How Should An Injury Claim Specialist Deal With You?

Not every injury claim specialist is the best for you. That’s why you should know about the traits of the best claims specialist. In this way, you can analyse them whether a claims specialist is the best one for you or not. There are certain KPIs to judge a claims specialist. Let’s check them out. Here is how your work injury claim specialist should deal with you.

1) They Should Provide No Win No Fee Injury At Work Claims

The biggest risk of a client in hiring a claim specialist is their fee. Most clients are afraid of how to pay the fee of a claims specialist if they lose their injury at work claims. Due to this fear, mostly clients unwillingly take the case in their own hands and lose their workplace accident claim. That’s why you should hire a claims management company which provides you with the No Win No Fee service. In this way, you can reduce the risk of paying the expert’s fee in case of losing the claim.

2) You Should Get Free Consultation

An injury claim specialist should provide you with a free consultation. When you search for the claims management companies in the UK, you will find that there are some companies that charge you money for discussing your case with them. However, that shouldn’t be the case. They shouldn’t charge you even a penny for consultation. When booking an appointment with a claims management company, always ask whether they provide you with a free consultation or not. In this way, you can save plenty of money by doing so.

3) A Claims Management Agent Should Provide Legal Representation

You will find a number of agents providing you legal advice on how to make an accident at work claim or what to do after an accident at work. No doubt most work injury compensation claims are settled out of court. But it doesn’t always happen. You should hire an injury claim specialist who can present your case in the court and help you claim compensation. Hence, your claims management agent should provide you with legal representation when it comes to filing an injury at work claim in the court.

4) An Injury Claim Specialist Should Gather Evidence

Gathering evidence is one of the most crucial, yet hassling parts of the work injury claims management process. Gathering medical records, asking for a CCTV footage, contacting witnesses and a number of other formalities make evidence collection complicated and hassling. But an injury claim specialist should do the job for you. That is why you should hire an injury claim specialist who handles all these formalities on your behalf.

5) Negotiations With A Claims Adjuster

One of the most critical steps in work accident claims is dealing with a claims adjuster. Due to the lack of negotiation skills, you may lose your claim. But having an expert claim adjuster can save you from this. Your injury claim specialist should deal with a claims adjuster and not you. An expert claims management expert doesn’t let you face the adjuster. They take everything on their own.

Questions You Should Ask From A Work Injury Claim Specialist?

When hiring a claims adjuster, you have a right to ask the questions from them. Use this right if you want to avoid any future disputes with your adjuster. Make everything crystal clear and keep everything in writing. Let’s take a look at the questions that you can ask a claims management company or the work injury claim specialist.

1) What Percentage of Compensation Money You Will Pay As A Fee?

If you and your personal injury claim specialist have agreed to make a claim on a No Win No Fee claim, don’t just sign the Conditional Fee Agreement blindly. Read all the terms and conditions clearly and ask the claim specialist about the fee you will have to pay if you win the case. It will help you avoid any future dispute.

2) Does An Injury Claim Specialist Offer Free Consultation?

When contacting an injury claim specialist, make sure that they offer you a free consultation. Always ask them whether they charge you for taking a look into your case or it is free. If it’s free, go for it. But if they charge for it, it’s time to look for someone else.

3) What Work Injury Claim Services Will You Get?

The role of a work accident claim specialist isn’t just to advise you in making a work claim. But they should also collect the evidence, handle all the formalities on your behalf and negotiate with the adjuster. Before hiring a claims specialist, always ask them about the services they will provide you.

How Lawswood Claims Can Help You With Injury At Work Claims?

If you have got injured at work, we can help you make a successful injury at work claim against your employer. Our experts won’t let you go through any formality or red tape. We will cater to everything on our own with proficiency. There is no need to pay upfront charges. We won’t charge even a penny until you win your compensation and get the claim money in your account. Therefore, get connected to us for making a claim.

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